JFK was chaos.
Delayed flights, crowds snaking by lengthy safety traces, and grumpy passengers all over the place—it was a typical journey day. However then, above the standard airport noise, got here a voice that minimize by like a siren.
“Yeah, I advised her I’m not doing that. Not my job. I don’t care if she cries.”
Heads turned. A girl in a daring crimson coat stood close to the Hudson Information, FaceTiming loudly with no headphones in sight.
Her cellphone was held at arm’s size, her voice sharp and jarring.
In the meantime, behind her, a tiny white canine squatted in the course of the walkway.
Its rhinestone-studded collar shimmered below the fluorescent lights because it left an unmistakable mess on the tile.
An aged man in a beige cap approached and gently identified, “Miss, your canine…”

Earlier than he might end, she snapped, “Some individuals are so dam.n ru.de,” then turned again to her display screen. “Ugh, he’s looking at me like I ok!lled somebody. Thoughts your enterprise, Grandpa.”
One other passenger known as out, “Ma’am! Are you significantly not going to wash that up?”
She didn’t even pause. With a dismissive wave, she barked, “That’s what janitors are for,” and saved strolling.
Individuals stood frozen in disbelief.
Later at TSA, I noticed her once more. She barged previous the road, dropped her outsized tote on the entrance, and declared, “I’ve PreCheck. My canine will get nervous.”
“That’s not the PreCheck lane,” the agent calmly defined, pointing her elsewhere.
“I don’t care. I’m going by,” she insisted.
Then got here the shoe standoff.

“I’m not taking them off,” she argued.
“They’re boots, ma’am. You need to,” the TSA agent replied.
“They’re slides. I’ll sue you.”
Ultimately, she complied, all whereas grumbling.
In the meantime, her canine barked at something that moved — strollers, aged passengers, even rolling suitcases.
On the café, she snapped on the barista. “I mentioned almond milk. Are you deaf?”
“We solely have oat or soy,” the younger employee mentioned gently.
“No matter. You individuals are ineffective,” she snapped, snatching the drink and stomping away — music now blaring from her cellphone speaker.

Lastly, I reached Gate 22 — the Rome flight. And there she was. Once more.
Nonetheless yelling into FaceTime. Nonetheless no headphones.
Nonetheless letting her canine bark at each stroller or baby that handed. She sprawled throughout three chairs — legs on one, bag on one other, canine on the third.
A person throughout from her muttered, “This can’t be actual.” A number of folks quietly relocated. An older couple whispered nervously, “Is she on our flight?”
A toddler started to cry after being barked at. The mother and father scooped him up and left. Nobody dared confront her.
Nobody… besides me.
I took the seat proper subsequent to her.
She glanced at me, clearly sizing me up for bother. I smiled and mentioned casually, “Lengthy day, huh?”

No reply. Her canine growled at my shoe.
“Cute pup,” I provided.
“He doesn’t like strangers,” she replied flatly.
“I get that. Airports carry out the worst in folks,” I mentioned.
She returned to her name. I leaned again, quietly watching. Others watched too — not simply her anymore, however me, and this odd selection to take a seat beside chaos. Their curiosity was palpable.

I mentioned nothing. I had a plan.
As she argued over one thing trivial on the cellphone — a lacking bracelet, some refund dispute — her canine chewed on a plastic wrapper somebody had dropped. No leash in sight.
Close by, an older couple regarded tense. The person had a cane throughout his knees, and his spouse clutched their boarding cross prefer it would possibly vanish.
When the canine barked at them, they flinched and quietly stood as much as transfer.
That was the final straw.
I assumed again to my retail job, coping with folks like her — entitled, merciless, anticipating everybody else to wash up after them.

She screeched into her cellphone once more, one thing about refusing to pay and taking somebody to court docket. Her canine leapt off the seat, barking madly.
A gate agent peeked out, took one have a look at the scene, and promptly ducked again inside.
I stood up.
She regarded irritated. “What now?”
“Simply stretching,” I smiled.
She rolled her eyes and went again to FaceTime.
I strolled a couple of ft away, pretended to stretch, then wandered close to the gate window. I waited. Then circled again casually, settling beside her once more.
“Flying to Paris for enjoyable?” I requested with pretend friendliness.
She paused her name. “What?”
“Paris,” I repeated, nodding towards the gate. “You headed there for work or only a getaway?”
She frowned. “I’m going to Rome.”
“Oh.” I acted puzzled, tapping my cellphone. “Bizarre. My app simply mentioned they moved the Rome flight to 14 B. Guess this gate’s for Paris now.”

She regarded on the monitor. It nonetheless clearly mentioned “ROME – ON TIME.”
However she didn’t double-check. She simply muttered, “Unbelievable,” and began tossing her issues into her bag.
The canine barked. She lastly grabbed the leash and stormed off, ranting about incompetence.
Nobody tried to cease her. Nobody even regarded sorry.
I leaned again within the now-vacant seat. Silence. Blessed, superb silence. The gate display screen nonetheless learn: “ROME – ON TIME.” And he or she by no means got here again.
A beat handed. Then a quiet chuckle from the again.
It unfold — a delicate, rolling snigger of shared reduction.
A woman gave me a thumbs-up. A dad mouthed “thanks.”

Somebody clapped, tentatively at first. Slightly lady close to the window whispered “yay” and hugged her stuffed bear.
Even the gate agent smiled as she returned to the rostrum.
Rome solely will get one flight a day. Guess she missed it. Oops.